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changes.mady.by.user Kimberly Hansard

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Info
titleNavigation Info
Sales Menu Icon  
Note
titleAPI Cancellations

Some API's may carry additional Restrictions or Requirements, please see API pages for specific details.

Warning
titleCancellations

  • If this ticket has left the sales office please complete a cancellation request form and submit it to MTP for processing.

  1. Use the "Search" to enter the Customer Information or Order Number.
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  2. Click the "Order #".  
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  3. Find the Ticket/s to cancel, click "View Barcodes".
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  4. Find the barcode/s, Click "Cancel".
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  5. Select a "Return Reason"
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  6. If the ticket has not left the office, select "yes".  
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  7. Click "Save".
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  8. Select "Close".