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Sales Menu Icon API Cancellations
Some API's may carry additional Restrictions or Requirements, please see API pages for specific details.
Cancellations
If this ticket has left the sales office please complete a cancellation request form and submit it to MTP for processing.
- Use the "Search" to enter the Customer Information or Order Number.
- Click the "Order #".
- Find the Ticket/s to cancel, click "View Barcodes".
- Find the barcode/s, Click "Cancel".
- Select a "Return Reason"
- If the ticket has not left the office, select "yes".
- Click "Save".
- Select "Close".