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Some API's may carry additional Restrictions or Requirements, please see API pages for specific details.

  • If this ticket has left the sales office please complete a cancellation request form and submit it to MTP for processing.

  1. Use the "Search" to enter the Customer Information or Order Number.


  2. Click the "Order #".


  3. Find the Ticket/s to cancel, click "View Barcodes".


  4. Find the barcode/s, Click "Cancel".


  5. Select a "Return Reason"


  6. If the ticket has not left the office, select "yes".


  7. Click "Save".


  8. Select "Close".