When using the app as your method of authentication code delivery, you may wonder what happens when you want to retire an old phone for a new one. Or, you may have misplaced your device and want to disable the service as a precautionary measure. Here's how to move the authenticator app to a new device, or disable it completely:
Step 1: First you'll want to install the app on your device where you want to receive authentication codes. For more information, see the page to the left for your device.
Step 2: Next, email your HQ IT Team and request a MFA reset.
Fortunately, moving your authenticator to a new device will not invalidate any of your existing application-specific passwords, and does not require any backup codes to complete the transition.
Step 3: Login to Navy Fitness Directors Management System, using a browser on your computer. Once you arrive at the two-step verification Web page you will see that a QR COde is available and the screen is prompting to setup your Google Authenticator.
Step 4: Scan the QR code that appears, or enter it manually by clicking, "Can't scan the bar code?"
Step 5: Finally, enter the authentication code that appears on the screen to verify the device. This is just like the log-in process when using two-step verification.
Before removing the authenticator from your original device, remember to move your other accounts that are using the app. You'll need to visit each site individually and scan the QR code with your new device.