Facility Returns > Add or Edit Facility Return

 

 

  1. Click on the Create Shipment button.


  2. Click on the "+" button.


  3. Select the tickets using the check boxes and then click on the Add Selected Ticket(s) button.


  4. Next, click on the Return Barcodes button on the ticket row.


  5. Click the "+" button.


  6. Select the tickets in the left column and then click the Select button.


  7. Verify the proper tickets have been selected and click Save when confirmed.


  8. Note the buttons at the top of the screen. Here you can Add a Shipping Note, Mark the Tickets as Shipped, Download the Packing Slip, View all Barcodes and Void the Shipment.


  9. When ready, click the Mark Shipped button.


  10. Type in a Shipping Label and click Save.


  11. Note the Status has changed to Shipped.