MTP Returns > Return Detail

 

 

  1. Click on the Return Ticket Barcode List button.


  2. Click on the Dispute button for the barcode(s) to be disputed.


  3. Enter in a Requested Resolution in the field and then click the Save button.


  4. Note the red dot, indicating that the barcode has a dispute now. Click the Done button.


  5. In the Disputes tab, note that the Liability Dispute is now displayed.