Facility Returns > Add or Edit Facility Return

 

 

  1. Click "Create Shipment ".




  2. Click the "+" button.





  3. Select ticket (s) to be added to the return and then click the Add Selected Ticket(s) button.



  4. . Click “Return Barcodes” icon on the ticket row.



  5. Click the "+" button.



  6. Select barcodes to be returned, then click the "Select" button. For more information on Barcode Lookup, click HERE. 



  7. Verify the selected barcodes and click "Save".



  8. Buttons allow users to Add a Shipping Note, Mark Tickets as Shipped, Download the Packing Slip, View All Barcodes and Void the Shipment.

    Notes = Add a Note to the Return Shipment.

    Mark Shipped = Tickets will be locked and marked shipped to MTP

    Download Packing Slip = Able to print the Return document for the shipment and Facility records

    View All Barcodes = View all barcodes within the shipment

    Void the Shipment = Can only Void if shipment has not been marked shipped.





  9. Click "Mark Shipped".



  10. Enter the Tracking Number and click Save.



  11. Note the Status has changed to Shipped.