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Base Return Processing > Process Return > Dispute Barcode

Details:

Assumption is that barcodes have been Received, prior to initiating a Liability Dispute

 

 

  1. In the ticket row of the Return, click on the Return Ticket Bacrcode List button.


  2. Click on the Dispute button on a barcode.


  3. Enter in the Requested Resolution and click Save.


  4. Note in the Disputes tab, the Liability Dispute has been created.