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Info
titleNavigation Info

Facility Returns > Add or Edit Facility Return

 

 

  1. Click "Create Shipment ".




  2. Click the "+" button.





  3. Select tickets to include, ticket (s) to be added to the return and then click "the Add Selected Ticket(s) "button.



  4. Click "Return Barcodes",

    . Click “Return Barcodes” icon on the ticket row.

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  5. Click the "+" button.



  6. Select ticketsbarcodes to be returned, then click the "Select" button.
    Image RemovedFor more information on Barcode Lookup, click HERE. 

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  7. Verify ticket the selected barcodes and click "Save".
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  8. Buttons allow users to Add a Shipping Note, Mark Tickets as Shipped, Download the Packing Slip, View All Barcodes and Void the Shipment.

    Note
    titleNote

    Notes = Add a Note to the Return Shipment.

    Mark Shipped = Tickets will be locked and marked shipped to MTP

    Download Packing Slip = Able to print the Return document for the shipment and Facility records

    View All Barcodes = View all barcodes within the shipment

    Void the Shipment = Can only Void if shipment has not been marked shipped.



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  9. Click "Mark Shipped".

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  10. Enter theTracking the Tracking Number and click Save.
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  11. Note the Status has changed to Shipped.
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