Versions Compared

Old Version 3

changes.mady.by.user Kimberly Hansard

Saved on

compared with

New Version Current

changes.mady.by.user Dawn Smith

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info
titleNavigation Info

Facility Returns > Add or Edit Facility Return

 

 

  1. Click "Create Shipment ".

    Image Added


  2. Click the "+" button.

    Image Added



  3. Select ticket (s) to be added to the return and then click the Select tickets to include, then click " Add Selected Ticket(s) "button.
    Image Removed
    Image Added

  4. Click "Return Barcodes",

    . Click “Return Barcodes” icon on the ticket row.

    Image Added

  5. Click the "+" button.
    Image Removed
    Image Added

  6. Select ticketsbarcodes to be returned, then click the "Select" button. For more information on Barcode Lookup, click HERE. 
    Image Removed
    Image Added

  7. Verify ticket the selected barcodes and click "Save".
    Image Removed
    Image Added

  8. Buttons allow users to Add a Shipping Note, Mark Tickets as Shipped, Download the Packing Slip, View All Barcodes and Void the Shipment.

    Note
    titleNote

    Notes = Add a Note to the Return Shipment.

    Mark Shipped = Tickets will be locked and marked shipped to MTP

    Download Packing Slip = Able to print the Return document for the shipment and Facility records

    View All Barcodes = View all barcodes within the shipment

    Void the Shipment = Can only Void if shipment has not been marked shipped.



    Image Added

  9. Click "Mark Shipped".

    Image Added

  10. Enter theTracking the Tracking Number and click Save.
    Image Removed
    Image Added

  11. Note the Status has changed to Shipped.
    Image Removed
    Image Added