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titleNavigation Info

Facility Returns > Add or Edit Facility Return

 

 

 

  1. Click on the "Create Shipment button".
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  2. Click on the "+" button.
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  3. Select the tickets using the check boxes ticket (s) to be added to the return and then click on the Add Selected Ticket(s) button.
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  4. . Click “Return Barcodes” icon on the

    Next, click on the Return Barcodes button on the

    ticket row.

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  5. Click the "+" button.
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  6. Select the tickets in the left column and barcodes to be returned, then click the "Select" button.
    Image RemovedFor more information on Barcode Lookup, click HERE. 

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  7. Verify the proper tickets have been selected barcodes and click "Save when confirmed".
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  8. Buttons allow users to

    Note the buttons at the top of the screen. Here you can

    Add a Shipping Note, Mark

    the

    Tickets as Shipped, Download the Packing Slip, View

    all

    All Barcodes and Void the Shipment.


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    When ready, click the Mark Shipped button.
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    Note
    titleNote

    Notes = Add a Note to the Return Shipment.

    Mark Shipped = Tickets will be locked and marked shipped to MTP

    Download Packing Slip = Able to print the Return document for the shipment and Facility records

    View All Barcodes = View all barcodes within the shipment

    Void the Shipment = Can only Void if shipment has not been marked shipped.



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  9. Click "Mark Shipped".

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  10. Enter the Tracking Number Type in a Shipping Label and click Save.
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  11. Note the Status has changed to Shipped.
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