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titleNavigation Info

Facility Returns > Add or Edit Facility Return

 

 

  1. Click on the "Create Shipment button".
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  2. Click on the "+" button.
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  3. Select the tickets using the check boxes and tickets to include, then click on the "Add Selected Ticket(s) button".


  4. Next, click on the Click "Return Barcodes button ", on the ticket row.
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  5. Click the "+" button.


  6. Select the tickets in the left column and , then click the "Select" button.


  7. Verify the proper tickets have been ticket selected and click "Save when confirmed".


  8. Note the buttons at the top of the screen. Here you can Buttons allow users to Add a Shipping Note, Mark the Tickets as Shipped, Download the Packing Slip, View all All Barcodes and Void the Shipment.
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  9. When ready, click the Click "Mark Shipped button".
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  10. Type in a Shipping Label Enter theTracking Number and click Save.


  11. Note the Status has changed to Shipped.