Multifactor Authentication (MFA) Setup

Step-by-Step guide


If this is not your initial authenticator setup and you would like to use MFA instead of PIP please call the HelpDesk at 1-844-697-4357 (1-844-MWR-HELP) to get your account settings changed.

Before you begin,

  1. First, you'll need a mobile phone or tablet. 
  2. Access your mobile app store to download the app Google Authenticator. Select the appropriate chapter based on the operating system.

Included in this chapter:


After Google Authenticator is downloaded on your device,

  1. Go to the Single Sign On webpage and Accept the User agreement.
  2. Enter in your email and password and click Sign-in.

3. At this time open Google Authenticator on your device and scan the QR code OR enter the key that displays on your webpage into your device. Once you see your account stored into Google Authenticator you can click Continue on the webpage.

4. Enter the six digit code your device generates into the provided field on your webpage. Click Continue to complete the sign-in process.